Free worldwide shipping over $100. Personalized bracelets, engraved to order. 1-year hardware warranty. Fits every Apple Watch — Series 12 and Ultra 4 included.

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Help · Everything in one place

Need a hand?
We’re here.

Sizing, fit, care, shipping, returns, warranty — find it all here, or reach a real person any time.

✦   TRACK YOUR ORDER
Where’s my order?

Sign in with your email — no password — to follow every order and its live shipping status.

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SIZING

Find your size.

Your Apple Watch case, your wrist, and three ways to measure.

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RESIZING

Adjust your band.

Make it fit your wrist — by hand, with a tool, or spring pins.

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CARE

Make it last.

How to clean and care for steel, leather and fabric.

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Service

Shipping, returns,
warranty.

The full details on each, kept in one place so nothing goes stale.

Shipping
Where we ship, how long it takes, and what it costs.
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Returns
How to send something back, and what’s eligible.
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Warranty
What’s covered, and how to make a claim.
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✦   STILL STUCK

Talk to a person.
Real one. Usually within a day.

Real people read every message — usually answered within one working day, always within three.